1. Program Description
CelerityHat LLC operates an SMS messaging program to communicate with clients, prospects, and partners regarding our Alliance Management as a Service (AMaaS) offerings, including updates on services, events, webinars, whitepapers, meeting reminders, and other business-related communications.
By opting into our SMS program, you agree to receive recurring automated and manually-sent text messages from CelerityHat at the mobile number you provided.
2. How to Opt In
You may opt into CelerityHat SMS communications through one or more of the following methods:
- Completing a web form on www.celerityhat.com and checking the SMS consent checkbox.
- Responding to a keyword prompt (e.g., texting JOIN or YES to a designated CelerityHat short code or long code number).
- Verbally or in writing during a business interaction with a CelerityHat representative, with documented confirmation.
Your consent to receive SMS messages is not a condition of purchasing any product or service from CelerityHat.
3. Message Frequency
Message frequency will vary based on your interactions with CelerityHat and the nature of your engagement. You may receive up to 4–8 messages per month. Message types may include:
- Event and webinar invitations and reminders
- New resource announcements (whitepapers, blog posts, case studies)
- Meeting confirmations and follow-ups
- Partnership opportunity updates
- Company news and announcements
4. Message and Data Rates
Message and data rates may apply. Rates are determined by your mobile carrier. CelerityHat is not responsible for any charges billed by your carrier. Please check with your mobile carrier if you are unsure about your plan’s messaging and data rates.
5. How to Opt Out
You may opt out of CelerityHat SMS communications at any time using any of the following methods:
- Reply STOP to any SMS message you receive from CelerityHat. You will receive a one-time confirmation message and no further messages will be sent.
- Email privacy@celerityhat.com with your mobile number and a request to be removed from SMS communications.
After opting out, you may receive a final confirmation text. No additional messages will be sent unless you re-opt in.
6. How to Get Help
For assistance with our SMS program, reply HELP to any SMS message from CelerityHat. You will receive a response with support information and contact details. You may also contact us directly:
- Email: privacy@celerityhat.com
- Website: www.celerityhat.com/contact-us/
7. Supported Carriers
CelerityHat’s SMS program is available on all major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, and US Cellular. Carrier support is not guaranteed for all carriers. CelerityHat is not responsible for delayed or undelivered messages.
8. Prohibited Uses
You may not use CelerityHat’s SMS program for any unlawful purpose or in violation of any applicable laws or regulations. CelerityHat reserves the right to cancel or suspend your access to the SMS program if you violate these Terms and Conditions.
9. Privacy and Data Use
Information collected as part of the SMS program, including your mobile phone number and opt-in consent, is governed by CelerityHat’s Privacy Policy (Part 1 of this document). We will not sell or share your mobile number with third parties for their marketing purposes.
Opt-in consent and opt-out records are retained for a minimum of four (4) years to comply with TCPA and applicable carrier requirements.
10. TCPA Compliance
CelerityHat’s SMS program is operated in compliance with the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations. We obtain prior express written consent before sending marketing-related text messages and honor all opt-out requests promptly. Our messaging practices also comply with the CTIA Messaging Principles and Best Practices and applicable carrier guidelines.
11. 10DLC Registration
CelerityHat’s SMS messaging is conducted through registered 10-digit long code (10DLC) numbers in accordance with industry requirements set by the Campaign Registry (TCR) and major U.S. wireless carriers. Our messaging campaigns are registered with the appropriate campaign use cases to ensure deliverability and compliance.
12. Modifications to the SMS Program
CelerityHat reserves the right to modify, suspend, or discontinue the SMS program at any time with or without notice. We may also update these SMS Terms and Conditions periodically. Continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.
13. Privacy policy :
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
14. Contact Information for SMS Program
For all SMS-related inquiries, opt-out requests, or support:
CelerityHat LLC
Email: privacy@celerityhat.com
Website: www.celerityhat.com/contact-us/